Your Member of Parliament’s office can provide assistance in a number of areas, including:
Employment Insurance (EI)
Immigration and Citizenship (IRCC)
The Canada Pension Plan (CPP)
Old Age Security (OAS)
If you are running into difficulty or simply need some guidance on what your next steps should be, please get in touch with Peter’s office. We will do everything we can to try to assist you.
With that said, you may be encountering issues that fall under the jurisdiction of a different level of government.
Provincial: Ontario Disability Support Program (ODSP), Family Responsibility Office (FRO), Birth Certificates/Birth Registration, Driver’s Licenses, OHIP, OSAP, London Hydro, Ontario Works (OW), Landlord-Tenant guidance (depending on the situation).
Contact your MPP Terence Kernaghan for assistance.
Municipal (City of London): Roads & Road Safety, By-laws, Parking, Noise Violations, London Transit, London Housing, Building Permits, Marriage Licenses.
Contact your City Councillor for assistance.
Please note that our office is open to serve our community. However, at this time, after consultation with the Middlesex-London Health Unit, we will be restricting our office to appointments only. For any issues or inquiries, we remain ready and able to assist. Please contact us at (519)-663-9777 or [email protected] to make an appointment. We can arrange appointments during our business hours of 8:30am-4:30pm, Monday through Friday.
When you initially contact our office to set up your appointment, one of our caseworkers will let you know if there are any specific things you should bring with you based on the information you have provided us about your issue. However, to help us serve you better, it is always best to bring along any documentation you have that is related to your issue. For example, if you are facing a barrier with a tax problem, you should bring your tax returns, Notices of Assessment, SIN card, etc. Please also bring a piece of photo ID.
The Community Office is located at 231 Hyman Street, London ON, off of Richmond St with the closest major intersection being Richmond & Oxford. Our office is highly visible with red signage. Our accessibility-friendly entrance is off the side of the house at the top of the ramp (for individuals with mobility challenges only).
By Bus: The Numbers 4, 6, 13, 15 and 106 buses run right by our office on Richmond St. We suggest you consult the London Transit Commission’s trip planner to determine the best route from your home to our office.
Parking: We have free on-street parking on Hyman St. There is ample free street parking in surrounding areas as well.
If you are having difficulty finding our office, please do not hesitate to give us a call at 519-663-9777 and one of our staff can provide directions from your location.